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Reporting Safety Defects - Mitsubishi LANCER Owner's Manual

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Reporting Safety Defects

If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration
(NHTSA)
Mitsubishi Motors North America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Mitsubishi
Motors North America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
NHTSA Headquarters
1200 New Jersey Avenue, SE
West Building
Washington, DC 20590
You can also obtain other information about motor vehicle
safety from http://www.safercar.gov.
N01047200358
in
addition
to
notifying
Customer assistance/Reporting Safety Defects
For vehicles sold in U.S.A.
To contact Mitsubishi Motors North America, Inc. call 1-888-
648-7820 or write to:
Mitsubishi Motors North America, Inc.
Customer Relations Department
P.O. Box 6400
Cypress, CA 90630-0064
For vehicles sold in Canada
If you live in Canada, and you believe that your vehicle has a
safety defect, you should immediately notify Transport Can-
ada, in addition to notifying Mitsubishi Motor Sales of Canada,
Inc. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-
576-4878 or write to:
Mitsubishi Motor Sales of Canada, Inc.
Customer Relations Department
P.O. Box 41009
4141 Dixie Road
Mississauga, ON L4W 5C9
8
8-3

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