If the problem is with an optical data disc, refer to the
software's documentation and check that the hardware
configuration meets the program's needs.
The disc will not come out of the drive when you
click the eject button on the screen.
Press the button on the optical disc drive itself. For
additional information see
but the drive tray does not slide out." on page
Web Camera help
There are a few easy steps to troubleshooting and fixing Web
Camera issues. Any one of the steps below may fix the
problem. After each step, test the Web Camera. If it works,
stop troubleshooting. If you do not wish to go through each
troubleshooting step, you may skip to
restore" on page
Testing your internal Web Camera
1
In the
2
Click or touch the
NOTE
3
If the internal Web Camera works using the default
camera application but does not work with your third
party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows
to automatically reinstall the driver.
1
In the
2
Click or touch the
3
Double-click or touch
4
Right-click or touch
Uninstall
NOTE
If Something Goes Wrong
138.
field, type
Search
If the Camera application is not available you can
download the Camera application from the Windows
store.
field, type
Search
.
Do
select the "Delete the driver software for this
NOT
device" box.
Web Camera help
"You press the disc eject button,
Camera
application.
Camera
Device Manager
Device Manager
Imaging devices
Web Camera
137
136.
"Perform a system
.
.
application.
.
and select