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Chapter 4 Phone Features; Overview; Hold; Place A Call On Hold - Aastra 480i User Manual

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Chapter 4
Phone Features

Overview

Features are configured on your phone according to the needs of your organization. You
may or may not have some of these features.

Hold

Place a Call on Hold

You cannot place a call on hold or retrieve a call on hold if you are viewing the
Redial List
If you have left a call on hold for a pre-defined period of time (if the option is
configured on your system), the system will ring your phone until you answer the
call. When you answer, you are re-connected to the held party.
With multiple calls on hold, or if your held call information is not on the screen, you
can press
Step
1.
Aastra - 2756-002
or
Callers
List.
and
to view the screen that shows information about the call on hold.
Action
From a connected call:
Press the Hold key.
480i IP Phone User Guide for SPN
Result
The line lamp flashes slowly.
The MWI lamp on the top of the
phone flashes.
The Pickup softkey displays.
Aug 6 10:16
01:34
To: Mary Smith
L1
Hold
2393
John Smith
-Pickup
Speed Dial-
-DND
Internal-
-Voice Mail
More-
M
25
M

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