Chapter 4, Phone Features
Retrieve a Held Call
Only the phone that placed the call on hold can retrieve the call on hold, unless the held
call is on a directory number that appears on
Step
1.
Automatic Hold
The 480i will automatically put your current call on hold when you press a new line key.
Manage Multiple Calls on Hold
Step
1.
Connect to an incoming call or re-connect to a call you placed on hold:
1.
If the phone is already connected to a call:
1.
M
26
M
Action
Press the line key where the call is on
hold.
•
The Goodbye key will not retrieve
a held call.
•
The Hold key will not retrieve a
held call.
Action
Press
or
to scroll through the call
information for connected and held
calls.
•
Press the Pickup softkey.
Or
•
Press the line key.
Press the line key for the new incoming
call.
more than one
phone.
Result
You are reconnected to the call.
Result
The current call is automatically placed
on hold, and the new call is answered.
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