Chapter 4, Phone Features
Call Pickup
The Call Pickup feature allows you to answer a call ringing at another extension. Your
480i provides the following types of Call Pickup.
•
Group - Your directory number is assigned to a Call Pickup group. You can answer
the ringing extension of another member of the group using the Call Pkup softkey.
•
Directed - You can answer a call directed to a phone outside of your group using the
Call Pkup softkey and dialing the extension number of the ringing phone.
•
Both – You can use both of the above options.
Step
Pick up a call in your Call Pickup group:
1.
Pick up a call outside of your Call Pickup group:
1.
2.
•
When two phones are ringing at the same time, the phone that was ringing first is
picked up. That call can be put on hold while the second call is picked up.
•
If you hear a fast busy tone after trying to pick up a call, either you are not assigned
to that group or another group member has already picked up the call.
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Action
•
Leave the handset onhook.
•
Press the Call Pkup softkey.
Or
•
Lift the handset or press the
Speaker key.
•
Press the More softkey.
•
Press the Call Pkup softkey.
•
Leave the handset onhook.
•
Press the Call Pkup softkey.
Or
•
Lift the handset or press the
Speaker key.
•
Press the More softkey.
•
Press the Call Pkup softkey.
Dial the number of the extension that is
ringing.
Result
You are immediately connected to the
call.
Hear a 2-beep confirmation tone.
You are connected to the call.
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