The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
Page 3
Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.
Page 4
User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
User Manual Table of Contents User Manual..........................1 Trademarks and Copyright ......................2 Environmental Issues........................3 Operator Safety Summary ......................4 Table of Contents......................... 5 Introduction..........................1 At a Glance........................3 Menu Structure........................4 Installation ..........................6 2.1 Unpacking ..........................7 2.2 Connecting Cables.........................
Page 6
User Manual 3.11.6 Take New Snapshot....................56 3.11.7 Display Snapshot ..................... 57 3.12 MultiSite Services ......................58 3.12.1 Request Floor and Release Floor................59 3.12.2 Terminal Names....................... 60 3.12.3 Chair Control......................61 3.12.4 Assign Floor and Release Floor from Participant ............ 62 3.12.5 View Site and End View...................
Page 7
User Manual 4.6 Video ..........................117 4.6.1 MCU Status Line....................118 4.6.2 Floor to Full Screen....................119 4.6.3 Web Snapshots...................... 120 4.6.4 Picture Control ....................... 121 4.6.5 Video Name ......................122 4.7 Security ..........................123 4.7.1 Encryption ......................124 4.7.2 Encryption Mode ....................
1 Introduction The TANDBERG 1000 MXP provides essential video features for face to face meetings for small groups and offices with the quality and reliability found in all TANDBERG equipment. Audio Quality High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.
The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read keys. Interoperability The TANDBERG 1000 MXP is worldwide compatible with other standards-based videoconferencing systems. * - optional feature. To check which options are installed, select Control Panel - System Information in the menu.
Introduction 1.1 At a Glance Camera The camera is an integrated part of the unit and is centrally placed just above the monitor. Monitor The Digital LCD displays the far-end and near-end videoconferencing sites in addition to the menu. Codec The Codec is the heart of the system.
Introduction 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. Enter Administrator Settings from Main Menu - Control Panel. Making changes to the Administrator Settings will change the behavior of the system.
2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Installation 2.1 Unpacking The TANDBERG 1000 MXP consists of the following items: Videoconferencing system with built-in camera Remote Control Batteries User Manual on CD Power supply Cables...
Installation 2.2 Connecting Cables 1. Power cable Connect the power supply to the DC in input on the system. Connect the power cable to the power supply. Connect the power cable to an electrical distribution socket. 2. ISDN cables ...
Page 16
Installation 3. Plug for headset (optional) The TANDBERG 1000 has a 2.5mm 3-pole mini-jack connector at its left side marked with a headset symbol. This allows the user to connect a standard telecommunications headset to the system. Pressing the push...
Installation 2.3 Monitor Configuration Power on Switch the system on by connecting the power cable to an electrical distribution socket. After the system has performed a self-test routine, the main menu will be displayed on the monitor.
Installation 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save your changes. Press Cancel (x) to return to the previous Menu.
Page 19
“New Option Key”. Any bandwidth option key should be entered under “New Bandwidth Key”. For more information on these options, contact your TANDBERG representative. 6. Save changes Remember to save any changes you make in a menu by selecting the Save button on the Menu line and pressing OK.
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote will also wake up the system.
General Use 3.1 The Welcome Screen When the system is switched on, you will see the welcome screen. The welcome screen presents the Main Menu and displays your Main Camera image in the background (Main Camera is system default). Your dial in numbers and system name are displayed in the upper right corner. Your ISDN Number and IP Number are the numbers that your contacts need to place a video call to you.
General Use 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.
Page 23
General Use 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off. (See 3.2.2 Selfview) 13. Store and recall your video contacts via the system Phone Book for easy placement of calls. (See 3.9 Phone Book) 14. Use the red End Call key to end the current call.
General Use 3.2.1 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
General Use 3.2.2 Selfview Selfview shows the outgoing image. Normally this is the image from the main camera, e.g. showing the user of the system. Selfview is useful for single monitor systems to be able to see the outgoing video. On dual monitor systems you already have selfview on the dual monitor.
General Use 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Administrator Settings - General - Screen Settings, see Screen Settings.
Page 27
General Use How to use Layout button with POP: 1. Press the Layout button to get the 1+3 layout. The far end image will be displayed as the main video, with the near end, usually the user of the system, as a smaller image in the upper right corner.
General Use 3.2.4 Mic Off To mute your microphone during a call, press Mic off. An on-screen indicator appears when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing Mic off one more time will activate the microphone again. Mic off will mute microphone inputs.
General Use 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets. Press a number and you go to the corresponding Camera Preset (see Camera Presets).
General Use 3.2.7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call. Pressing numbers will result in a camera preset. In these cases, press # to enable Touch tones. An indicator will tell that Touch tones are enabled. Now you can enter your extension number with the number keys.
This indicator is shown when you are displayed in full screen in a multipoint conference. Headset active Activate the headset by pressing the button in front of the TANDBERG 1000. Deactivate the headset by pressing the button once more. A headset indicator is shown when the headset is active.
General Use 3.4 Using the Menu Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system. The menu contains the following items: Make a Call ...
Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both video calls and telephone calls. See 3.5.1 Place Video Calls and 3.5.2...
General Use 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see 3.9 Phone Book for details.
General Use 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see 3.9 Phone Book for details.
General Use 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is named Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.
General Use 3.6 Answer an Incoming Call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press the End Call button on the remote control.
General Use 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: ...
General Use 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to turn on the standby mode manually: ...
General Use 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see 3.8.2 Delay Standby for 3 hours.
General Use 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 1 hour, see 3.8.1 Delay Standby for 1...
General Use 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
Book is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). It is possible for the user to edit the contents of the Local Phone Book but not of the Global Phone Book.
General Use 3.9.1 Local Phone Book The Local Phone Book stores up to 200 contacts. The first entries in the Local Phone Book are: Last Numbers Dialed which lists the latest calls made from this system Missed Calls which is unanswered calls ...
Page 46
General Use Note that the telephone or video number of the selected contact is displayed at the bottom line. See 3.9 Phone Book on how to navigate the Phone Book. From the Local Phone Book the following functions are available: ...
3.9.2 Global Phone Book The Global Phone Book is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the remote control.
General Use 3.9.3 New Contact The New Contact function is available from the Local Phone Book, see 3.9.1 Local Phone Book for details. When the New Contact icon is selected, the New Contact dialogue box is displayed. Add a new contact to the Local Phone Book by: ...
General Use 3.9.4 Edit Contact The Edit Contact function is available from the Local Phone Book, see 3.9.1 Local Phone Book for details. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2.
General Use 3.9.5 Delete Contact The Delete Contact function is available from the Local Phone Book, see 3.9.1 Local Phone Book for details. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.
General Use 3.9.6 Copy Contact to Local Phone Book The Copy Contact to Local Phone Book function is available from the Global Phone Book, see 3.9.2 Global Phone Book for details. It may be wise to copy contacts that are often used from the Global Phone Book to the Local Phone Book.
General Use 3.9.7 Search Global Phone Book The Search Global Phone Book function is available from the Global Phone Book, see 3.9.2 Global Phone Book for details. The Global Phone Book can contain an unlimited amount of contacts. Using search makes it easier to find the wanted contact.
General Use 3.9.8 Clear Search The Clear Search function is available from the Global Phone Book, see 3.9.2 Global Phone Book for details. When a search in the Global Phone Book is made by using the Search Global Phone Book, only contacts matching the search text are displayed.
General Use 3.10 Camera Control Manual Focus The focus on your TANDBERG 1000 MXP can be adjusted manually by rotating the focus ring on the camera lens.
General Use 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources as in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
General Use 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start (and stop) a presentation using the default presentation video source. When holding the presentation key for 1 second, the presentation menu will be displayed.
General Use 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC and VNC. All these sources can be used as Main Video or Presentation (Duo Video / H.239). Press the Main Video button to change Main Video, press the Presentation button to choose Presentation Video. How to change your main video source: 1.
Page 59
General Use How to stop a Presentation (Duo Video): 1. Choose Stop Presentation from the Presentation menu. 2. Press OK to stop the presentation.
General Use 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
General Use 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.
General Use 3.11.5 Dual Stream (DuoVideoTF/H.239) (Optional feature) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Dual Stream starts automatically if both local and remote system supports DuoVideo/H.239.
General Use 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
General Use 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshot: To view a stored snapshot, choose Display Snapshot in the Presentation menu. Press the Display Snapshot button again to deselect it.
General Use 3.12 MultiSite Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During a multipoint or MCU conference, the status line will provide information about the conference. You can make a multipoint conference in different ways. The MultiSite Services vary depending on how you make the call, see Add call for details.
General Use 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
General Use 3.12.3 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...
General Use 3.12.4 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants.
General Use 3.12.5 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor and chair. Choose End View to go back to normal.
General Use 3.12.6 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
General Use 3.12.7 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
General Use 3.13 Control Panel The Control Panel contains the features: User Guide Streaming Far End Control Camera Preset Text Chat System Information Administrator Settings Restart...
General Use 3.13.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system.
(if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 descriptions of the possible snapshot files. Note that on TANDBERG 1000 MXP Streaming is only supported outside a call. How to use Streaming: 1. Choose Streaming from the Control Panel to open the Streaming menu.
Page 76
General Use more than 2 router hops. Auto: Enables streaming of both local and far end video. Streaming Source Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local: Only the local video will be streamed. ...
General Use 3.13.3 Far End Control It is possible to get some control of the far end system. This means that you can control your conference partner’s camera, video sources and presets. You can also request a snapshot from the far end side. Enabling Far End Control in the Control Panel will put the system in Far End mode and camera control, camera preset, presentation, and snapshot will work on the far end camera.
General Use 3.13.4 Camera Preset In the Display menu you find Display Presets and Save Preset Display Presets displays camera presets 0-9 in a menu. The disabled buttons represent camera presets that are not saved yet. Use arrow keys to select a camera preset.
General Use 3.13.5 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2.
General Use 3.13.6 System Information In System Information you find all information about the system. The most useful information for users is listed first: System Name My ISDN Number My IP Number My IP Address Software Version ...
General Use 3.13.7 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See 4 Administrator Settings for further details.
General Use 3.13.8 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see 4.2.8 Administrator Password.
Administrator Settings 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name Autoanswer Max Call Length ...
Administrator Settings 4.1.1 Language The system supports 13 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Chinese Simplified, Chinese Traditional, Japanese, Russian and Korean. Select the preferred language and press OK to save.
Administrator Settings 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. ...
Administrator Settings 4.1.3 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
Administrator Settings 4.1.4 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.
Administrator Settings 4.1.5 Global Phone Book Settings Global Global Phone Book is available in the menu. Global Phone Book is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of the management system.
Administrator Settings 4.1.6 Permissions Permissions contains settings for incoming telephone Calls, Far End Control and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
Administrator Settings 4.1.7 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
Administrator Settings 4.2 Menu Settings Menu Settings contain the settings: Menu Timeout In Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Password...
Administrator Settings 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. The menu will time out automatically after 15 seconds if there is no activity on the remote control.
Administrator Settings 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode. Press the OK button to open the welcome menu.
Administrator Settings 4.2.3 Welcome Picture The Welcome Picture is what you see in the background of the welcome menu. Selfview Selfview is shown in the background of the welcome menu. In most cases this means that main camera is displayed and you can see the video image of yourself.
Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is load and logo is enabled.
Administrator Settings 4.2.5 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.
Administrator Settings 4.2.6 Display Welcome Text The welcome text displays your system name and dial in numbers by default. It is possible to hide this information by choosing Display Welcome Text Off. Welcome text is displayed on the welcome menu. Welcome text is not displayed on the welcome menu.
Administrator Settings 4.2.7 Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.
Administrator Settings 4.2.8 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.
Administrator Settings 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also 3.11.5 Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video.
Administrator Settings 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Duo Video. Enabled Enables H.239 Disabled Disables H.239...
Administrator Settings 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.
Administrator Settings 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
Administrator Settings 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.
Administrator Settings 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.
Administrator Settings 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable. A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures.
Administrator Settings 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. PIP is placed in the Top Right corner. Right Bottom PIP is placed in the Bottom Right corner.
Administrator Settings 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.
Administrator Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression.
Administrator Settings 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls. Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above.
Administrator Settings 4.4.4 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for high bandwidths).
Administrator Settings 4.4.5 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. See 3.5.3 Call Settings for more information.
Page 119
Administrator Settings Select SIP to ensure that the call is set up as an H.323 call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
Page 120
Administrator Settings Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings. Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed.
It is possible to adjust the audio output level to the headset loudspeakers. Note that the TANDBERG 1000 MXP has separate volume settings for loudspeaker and headset output. The volume keys on the remote control also adjust the level of the headset output when the headset is activated by pressing the push-button, without changing the volume setting you have for the loudspeaker.
Administrator Settings 4.5.2 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volume level for the selected ringing tone.
Administrator Settings 4.6 Video Video contains the settings: MCU Status Line Floor to Full Screen Web Snapshots Picture Control Video Name...
Administrator Settings 4.6.1 MCU Status Line The MCU / DuoVideo indicator will be displayed and provide information about the conference. The MCU / DuoVideo indicator will not be displayed. Auto The MCU / DuoVideo indicator will be displayed for a few seconds and then timed out.
Administrator Settings 4.6.2 Floor to Full Screen When "Floor to Full Screen" is enabled, someone who request floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a MultiSite conference using the 5+1 layout will be seen in the large square, rather than full screen.
Administrator Settings 4.6.3 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled.
Administrator Settings 4.6.4 Picture Control Brightness Auto In Auto mode the brightness is continuously updated. Manual Use the arrow keys to manually adjust the brightness. Monitor Settings Brightness Adjust monitor brightness left from 0-16. Left Brightness Adjust monitor brightness right from 0-16. Right...
Administrator Settings 4.6.5 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the main menu and open the Main Video or Presentation Video pop up menu).
Administrator Settings 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls: In order to have encrypted MultiSite calls, all sites must support encryption.
Administrator Settings 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.
Administrator Settings 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password and Access Code are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Administrator Settings 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
Page 136
Administrator Settings call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’. Note that this service has limited access on some ISDN networks. Example: 12345678*2 (up to four digit sub addresses are possible). Validate Numbers / MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line.
Administrator Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect before the system is restarted. IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
Page 139
Administrator Settings By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.
Page 140
Administrator Settings 4.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
Page 141
Administrator Settings Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
Page 142
Administrator Settings RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off. QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used.
Page 143
Administrator Settings Reliability Tells the router to maximize the reliability. Cost Tells the router to minimize the cost. IP Precedence Telephony Used to define which priority audio should have in the network for telephone calls. The higher the number, the higher the priority. The priority ranges from 0(off) - 7 for each type of packets. Auto will provide the following priority: Audio Diffserv Video...
Administrator Settings 4.8.2.3 SIP Settings Proxy Settings To be able to make a call with an E.164 alias or user name, Proxy must be set to On and an Outbound Proxy IP-address must be specified. Outbound Proxy uses alias to look up the far end IP-address.
Page 145
Administrator Settings Set the desired Registrar port when not using the standard port 5060. Full Name This is the name that will be displayed in your URL. Example: "Eric Harper" eric.harper@example.com Username This is your username or your E.164 number in your URL. Example: "Eric Harper" eric.harper@example.com Domain The domain of your URL.
Administrator Settings 4.8.2.4 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
Administrator Settings 4.8.2.5 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
Page 148
Administrator Settings Key 1- The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters. Start with a * and then the text. Example: 128 bit key: *secretkeyhome. Encryption using Hex numbers The 64-bit keys can consist of 10 hexadecimal digits.
Administrator Settings 4.8.3 Network Profiles This menu consists of 6 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd profile, ISDN.
Administrator Settings 4.9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Call Status Channel Status System Selftest View Administrator Settings Restore Default Settings IP Address Conflict Check...
Administrator Settings 4.9.1 System Information Select System Information to view system numbers, line status, software version and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name Software Network Hardware My ISDN Number Version...
Administrator Settings 4.9.2 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Duo Video is used, pressing the UP/DOWN keys will show one page per connected site. Some of the information fields will vary dependent on if H.320 (ISDN calls) or H.323 (IP calls) are made.
Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...
Administrator Settings 4.9.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
Administrator Settings 4.9.5 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Administrator Settings may contain: General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Code Incoming MCU calls...
Page 156
Administrator Settings Document Camera Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth Auto H323 Bandwidth Audio Settings Mic1 Inputs Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode Outputs Out1 Out2 (AUX) Out3 (VCR) Audio Module Echo Control Mic1 Mic2...
Page 157
Administrator Settings Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2 Line3 Setup On Number1 Number2 SPID1 SPID2 Advanced ISDN Settings Subaddress Validate Numbers (MSN) Parallel Dial Send Own Numbers Sending Complete ISDN-PRI Settings Number Range ISDN-PRI Switch Type Channel Hunting Max Channels Low Channel...
Page 158
Administrator Settings IP Precedence Audio Video Data Signaling IP Type of Service (TOS) Diffserv Audio Video Data Signaling SNMP Settings SNMP Trap Host1 SNMP Trap Host2 SNMP Trap Host3 SNMP Community Streaming Settings Address Address Port TTL/Router Hops Streaming Source Allow Remote Start Announcements Video rate (kbps)
Administrator Settings 4.9.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Administrator Settings 4.9.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.
Peripheral Equipment 5.1 Interfaces 5.1.1 Video 1 Video Input 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital. Levels: Composite: 1 Vpp, 75 ohm ...
Page 163
LCD monitors and high-end video graphics cards. The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
5.1.3 Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 3 Mbps To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification is: 1 ------------ 1...
Page 165
ISDN BRI Interface: ISDN I.420 (RJ-45 Jack) Basic Rate Interface S/T (2B+D), 128 kbps per ISDN I/F To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI cable). The pinout of the S/T interface is:...
3. Start your Web-browser. In the address field type the IP-address of the system. Enter the password and the Web-page of the system will be shown. The default password is TANDBERG. 4. Restart the system. Choose Restart from the Control Panel.
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
Page 169
Peripheral Equipment ADI A715 Dell W1700 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO IBM G97 IBM E74 IBM 6743-60N JVC LT-23X475 Löewe TAA112747 MAG D700 MAG DJ707 Panasonic SL75 Pioneer PDP-502MXE Pioneer PDP-50MXE1 Samsung 191T *This requires a system supplied with a XGA/DVI input.
Appendices Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBERG 1000 MXP or download from www.tandberg.net.
Appendices Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Standard: 1920 / Standard: 768 / 3072 Point to 4096 Option: 1920 / 4096 point ISDN / IP MultiSite Total: 6144kbps Total: 3072kbps 4x768 6x1152 video + 4 audio 3x1536...
Page 173
Appendices 4x512 video + 3 audio Rate Matching Dual Stream (DuoVideo / H.239) Secure All bandwidths All bandwidths Conference H.264 Up to 2Mbps Up to 2Mbps Picture VS, CP4, CP5+1 VS, CP4, CP5+1 Mode MultiSite Model 990MXP / 990NET 880MXP / 880NET MXP Bandwidth Standard: 1920 (IP Standard: 1152 (IP only)
Page 174
Appendices (DuoVideo / H.239) Secure All bandwidths All bandwidths Conference H.264 Up to 768 Up to 768 Picture Not Available Not Available Mode MultiSite...
Appendices Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature, you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below.
Appendices Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Audio: Low Contrast desired for light Noise Floor preferred less than intensity.
Page 177
Appendices If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
Appendices Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system.
Page 179
All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
Page 180
Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology...
Appendices Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
Appendices Appendix 7 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1- interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.
Appendices Appendix 8 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.
Appendices Appendix 9 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
Appendices Appendix 10 (Not for TANDBERG 1000 MXP and set top systems) Wave II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in...
Page 186
Appendices This connector is used when cascading cameras: Control (out) signal and external camera detection. Note: It does not provide power for cascaded camera. Pinout Pin-6 Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1...
Appendices Appendix 11 Remote Control The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelenght 940nm IR carrier ferquency 30kHz Remote Control keycode map: Button codes Remote control...
Page 188
Appendices ZOOM OUT ZOOM IN VOLUME DOWN VOLUME UP MIC OFF DOWN WAKE UP LEFT BATT RIGHT PROG...
2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
Appendices Appendix 13 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
Page 191
Appendices (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564.
7 Index Logo ............98 Access Code..........91 Administrator Password......102 Make a Call ..........34 Administrator Settings .......84 Max Call Length ........89 Alert Speaker ...........124 MCU Status Line........126 Alert Tones and Volume ......124 Menu settings..........94 Allowance ..........91 Menu timeout in call ........95 Answer an incoming Call ......38 Mic off ............
Page 195
Glossary Start up Video Source ......106 Video Call..........35 Streaming ..........76 Video Name ..........130 System configuration .........17 Video Quality........... 117 System Information........81 Video Settings......... 125 System Name ..........87 View Administrator Settings ....157 View Site ........... 71 Take Chair ..........69 VNC Settings ..........
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
Page 197
Glossary Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection. Use Leased Line when the handshaking signals DTR and CD are available.
Page 198
Glossary Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls. The caller will hear a busy tone when calling the unit.
Page 199
Glossary G.722: Audio algorithm for high quality audio (7 kHz). G.722.1: Audio algorithm for compressed high quality audio (7 kHz) G.728: Audio algorithm for compressed normal quality audio (telephone quality, 3.1 kHz) Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other.
Page 200
A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 5 video calls and 5 telephone calls. MultiSite cascading: By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call.
Page 201
Glossary Option Key: Required by the system to activate optional features such as MultiSite and Presenter. PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe, Middle East and Asia Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call. PC PresenterTF: An easily accessible PC connection plug.
Page 202
Glossary Selfview: Outgoing video. In most cases, the image of your self. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen. You will se two equally sized pictures. SIF: Standard Input Format, 352x240 pixels SNMP: Simple Network Management Protocol.
Page 203
Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected. TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.