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Telephoning
Transferring an Internal/External Call to an Internal Subscriber
You have dialled an internal consultation call (see Enquiry/Toggling by Means of the
R-Key starting on page 53).
The subscriber called via enquiry answers:
G
Announce the call transfer.
A
Press receiver key briefly.
The subscriber called via enquiry does not answer or is busy:
A
Press receiver key briefly. The other subscriber is called.
If the called subscriber accepts the call, he/she will be connected to the waiting call. If
the call is not accepted within a certain period of time (by default 45 seconds), you get
an automatic callback and are connected to the original subscriber when you press
again.
The period of time after which a recall is made can be changed by your system admin-
istrator. Ask your administrator for the current time value.
While a call is being transferred to another internal subscriber, the caller hears music
on hold. The setting Music on hold upon transfer on calling in the Configurator of
the Web console specifies whether callers continue to hear music on hold on recall, or
whether they hear the ringing tone again.
Use the following procedure to disconnect an enquiry connection (e. g. when the
subscriber called is busy):
Menu
Press softkey briefly.
F
Use the arrow keys to select and confirm the
OK
Press softkey to confirm.
Z
Enter another internal call number to transfer the call.
or
R
Press R key briefly. You are speaking with the waiting subscriber once
again.
54
Disconnect
menu entry.
A
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